Return Policy

Return & Refund Policy – AlphonsoBliss

At AlphonsoBliss, we take immense pride in delivering authentic Devgad Alphonso mangoes—fresh, premium, and naturally ripened. As mangoes are a highly perishable agricultural product, our return policy is designed to ensure fairness while maintaining quality standards.

1. No-Return Policy on Fresh Produce

Due to the perishable nature of mangoes, we do not accept physical returns once the order has been delivered. This policy helps us maintain hygiene, freshness, and food safety for all our customers.

2. Eligible Cases for Refund or Replacement

We do offer refunds or replacements in genuine cases such as:

🥭 Severely damaged mangoes due to transit

📦 Wrong product delivered

❌ Missing items in the package

🧊 Spoiled mangoes upon delivery (not due to delayed opening)

3. How to Raise a Request

To help us resolve your concern quickly, please follow these steps:

1. Contact us within 24 hours of delivery

2. Share clear photos or videos of:

• The outer box
• Inner packaging
• Affected mangoes

3. Mention your Order ID and registered contact details

4. Refund Process

In case of Cash on Delivery, refunds will be processed via bank transfer or UPI

5. Replacement Policy

Replacement (if applicable) will be shipped subject to stock availability

If replacement is not possible, a full or partial refund will be issued

6. Non-Eligible Cases

Refunds or replacements will not be provided in cases where:

• Delay in opening or improper storage after delivery
• Natural ripening marks, size variations, or color differences
• Minor softness due to natural ripening
• Personal taste preferences

(Alphonso mangoes are a natural product—each mango is unique.)

7. Order Cancellations

• Orders can be cancelled before dispatch only
• Once shipped, cancellations are not possible

8. Our Quality Promise

Every AlphonsoBliss box undergoes strict quality checks before dispatch. We ensure:

• Authentic Devgad origin
• Naturally ripened mangoes
• Hygienic and safe packaging

Your satisfaction and trust mean everything to us.